‍Privacy Policy

‍ Last updated: 27th June 2026

‍Polly & Co. ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights in relation to it.

‍ Who We Are

‍Polly & Co. is a Scottish sterling silver wholesale jewellery business based in Glasgow. For the purposes of UK data protection law, Polly & Co. is the data controller for the personal data described in this policy.

‍If you have any questions about this policy or how we handle your data, you can contact us at info@pollyandco.co.uk.

‍ What Information We Collect

‍We collect personal data when you contact us directly, for example by:

  • Submitting our contact form

  • Emailing us

  • Phoning us

‍The information you provide may include your name, email address, phone number, business name, business address and the content of your message or enquiry.

‍We do not collect any personal data automatically through the website beyond what is described in our Cookie Policy.

‍ How We Use Your Information

‍We use the information you provide to:

  • Respond to your enquiry

  • Discuss and process trade account applications

  • Correspond with you about orders, if you become a trade customer

We do this on the basis of legitimate interests; responding to enquiries from people who have actively contacted us. Where we need to process information to set up or manage a trade account, we may also rely on the basis of contract necessity.

‍ Marketing

‍We do not currently send marketing emails or operate a mailing list. We will never use the details you provide through our contact form to send you marketing communications without your separate, explicit consent. If this changes in future, we will update this policy and ensure you are given a clear choice before any marketing communications are sent.

‍ How Long We Keep Your Information

‍We keep enquiry and correspondence data for as long as is necessary to respond to your enquiry and for a reasonable period afterwards in case of follow-up contact. If you become a trade customer, we retain account and order information for as long as your account is active and for a further period afterwards as required for accounting and legal purposes.

‍ Sharing Your Information

‍We do not sell or share your personal data with third parties for marketing purposes. We may share information with trusted service providers who help us run our website and business (for example, our website hosting provider, Squarespace), only to the extent necessary for them to provide that service to us.

‍ Your Rights

‍Under UK data protection law, you have the right to:

  • ‍Ask what personal data we hold about you

  • Ask us to correct inaccurate data

  • Ask us to delete your data

  • Ask us to stop processing your data, in certain circumstances

  • Complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly

‍To exercise any of these rights, please contact us at info@pollyandco.co.uk.

‍ Cookies

‍Our website uses cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

‍ Changes to This Policy

‍We may update this policy from time to time, for example if the way we collect or use data changes. The "last updated" date at the top of this page will reflect the most recent revision.

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